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Frequently Asked Questions

Q1: Delivery method.

A: By freight, truck with pallet by LTL service.

Q2: Can I pick up from your warehouse?


Please mark the pickup time when you place the order(email us with your PO# if you forget to do this), we will schedule for you.

Q3, Can you delivery to Puerto Rico?


Customize, OEM or any further information needed, please feel free contact with us:

Q4, Will this communicate to the sol ark inverter?


It is plug and play with sol-ark inverters.

Q5, How long do you ship the batteries?

A:Normally handling within 72hrs after get the order for USA.

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